QUESTIONS AND ANSWERS
Common Inquiries
WILL OTHER DOGS BE AROUND WHILE MINE IS BEING ATTENDED?
I will only take a dog at once, no other pets will be present during a client’s dog.
WILL I BE ABLE TO STAY DURING MY DOG’S SESSION?
No. dogs tend to get too excited when they’re taken to a groomer and the owner is still present, to make the session more easier and pleasant for the doggy, owner(s) must not be present. Although i can update with photos and or videos to your phone number each certain time letting you know how your pup is doing!
ME AND MY DOG ARE INSEPARABLE! SHE/HE WILL BE SCARED AND NERVOUS!
No need to worry for your furry friend, she or he will be in the best care possible, lots of love, attention and treats will be given to your pup! when pups get their first grooms they’ll be either a bit nervous or shaky when excited, rest assured we’ll contact you if anything!
CAN I PROVIDE MY OWN SHAMPOO AND CONDITIONER?
Yes! clients are allowed to bring their own shampoo and or conditioner. do not hesitate to let me know if your furry friend has any reactions/allergies to specific products or scents i may use. most of the time i use itch-free shampoo with oatmeal and natural scents. also feel free to bring in any favourite treats, toy and belongings that brings comfort to your furry friend!
DOES THE SERVICE I CHOOSE LASTS THE SAME TIME AS LISTED?
Not always! sometimes we may find a little knot or matted fur here and there while brushing and bathing so it could take 5 to 10 extra minutes and there will be no extra charge! unless there is severe matting that i was not aware of prior booking with you which can prevent me from finishing chosen services we can discuss about it through text message before continuing with additional charge due to matting.
WHERE DOES SERVICE TAKE PLACE?
I’m currently only offering services at my house! every dog is attended in my house with special equipment including air conditioner or heat depending on weather. My area is Sugar Land, TX.
DO YOU TAKE LARGE BREEDS?
Not currently. i only attend small to medium dogs at the moment since it’s what i’m most experienced with. Breeds i take in: Shih Tzu, Yorkshire Terrier, Toy Poodle, Maltese, Dachshund, Italian greyhound, Jack Russel Terrier, Chihuahua, and any other small breeds and mixes. if your dog isn’t listed, contact me to discuss.